Teams ask to turn approvals off. The ones who keep them are the ones still running the automation a year later.
Somewhere around week three, someone asks whether the approvals can come off. The agent has been right every time; the queue feels like ceremony.
It is a fair question, and the answer is usually: narrow the rule instead.
Approvals are where rules get better
Every rejection is information. It says the rule was too broad, or the threshold was wrong, or a case exists that nobody had written down. Teams that read their queue end up with rules that fit their work exactly.
Teams that switch approvals off stop getting that signal — and find out about the drift much later, in a report that no longer adds up.
Cheap to keep
The queue is a batch, not an interruption. Ten seconds at the end of a run beats an afternoon reconstructing what happened, and it keeps the answer to “who decided this?” a person's name.
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