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Get it unstuck.

Most questions have a page behind them — start here, and write to us for anything this doesn't cover.

Where to start

Pick the one that sounds like your problem.

Common questions

The ones we answer most.

An automation stopped mid-run. What happened?+
Usually a page changed shape or a session expired. The run log shows the last step it completed and what it saw there, and a stopped run leaves your records as they were — it doesn't half-finish the work.
The agent keeps flagging things that are fine.+
That's a threshold, not a bug. Tighten the wording of the rule — which cases count as normal, what your tolerance is — and the next run applies it. Rejections in the approval queue are the fastest way to find which case is missing.
Someone left. What do we do?+
An admin revokes their seat. Their rules transfer to the team, and the log of everything their agent did stays with the tenant.
Can you help us set up the first workflow?+
Yes — that's how most teams start. We configure the pilot with you on your real sites during the demo, and stay with it until it's running unattended.
How do we report something urgent?+
Use the contact form and say it's urgent in the first line. It routes to the team directly rather than a queue.
Still stuck

Talk to someone who built it.

Write to us with what you were trying to do and what happened instead — a person reads it.

Contact the teamSee integrations
Contact us

Get in touch to book a demo.

Fill in your details below and we'll reach out to set up a demo — the form fills in and checks itself, just like the work Rowbot takes off your plate.

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